Call Response Protocol
Officers must respond to dispatch calls based on priority tiers and available officers. If a high-priority call comes in and there aren’t enough officers to cover both, it takes precedence over a lower-priority call.
Call protocols outline response procedures based on severity, escalating from routine incidents to critical emergencies. The highest priority call is an officer down situation.
Critical
High
Low
13-A
Mass Casualties
Gang Shootouts
Federal Robberies Warrant Execution
Tracked Vehicles Jewelry Store Robberies
Art Gallery Robbery
Code 5 Stops
Laundromat Robbery
Store Robberies
Suspicious Activity
Traffic Violations
311 Calls